ROP Training

ROP Training Resources & Downloads

On Wednesday, September 28, 2016, the Centers for Medicare & Medicaid Services (CMS) released a final rule entitled Medicare and Medicaid Programs; Reform of Requirements for Long-Term Care Facilities. The rule reaffirmed some existing requirements, such as existing resident rights, and finalized a wide range of new requirements, from comprehensive person-centered care planning to compliance and ethics for all centers that treat Medicare/Medicaid recipients. The requirements are reorganized, updated, and consistent with current health and safety expectations. 

Phase 3 of these requirements are effective on November 29, 2019, and requires an effective training program for all staff, including individuals under a contractual arrangement. The specific requirement is for staff to receive training on (at a minimum): communication, resident rights and facility responsibilities, abuse, neglect and exploitation, QAPI, infection control, compliance and ethics, behavioral health, and dementia.

To comply with the requirements, Genesis-affiliated centers have made 5 training modules available to all agency staff. The courses are posted on the CareerStaff website under ROP Training and are required to be completed annually. After each employee has completed these courses, they must complete the new GHC attestation and upload it to his/her profile.

Please note that ROP training is required to be completed no later than January 31, 2021, for staff to remain in an active status. If you have any questions, please contact a CareerStaff compliance representative at 800.540.2306 or

COVID-19 Training

Infection Prevention and Control

Obvious Clinical Signs of Irreversible Death (For Licensed Nurses Only)

Behavioral Health

Overview of QAPI at GHC

Code of Conduct