After years of anticipation and buildup, value-based healthcare has now become the standard in the United States. With the CMS now requiring a series of value-based care metrics for reimbursement for many services, the option to achieve value-based care in your facility is no longer a “someday” proposition — it’s a present-day reality.
Hospitals, health centers and clinics are in the front lines of this change, and have perhaps paid the most attention to this shift. Yet they’re not the only facilities affected. From skilled nursing facilities to rehab centers, from schools to correctional facilities, any organization that employs clinicians or nurses who bill for CMS services are required to follow the rules of value-based healthcare.
In theory, that’s a good thing. Value-based healthcare, as its name implies, represents a shift to a new type of care that’s focused on improving quality while cutting costs. In practice, though, meeting these new requirements can be a challenge, particularly for more modest-sized facilities that may not have the resources of a large health system.
If you’re think you’re behind the curve when it comes to implementing these changes, we’ve got some great news. Partnering with a managed services provider (MSP) can help you make the shift to value-based healthcare, while offering some pretty great additional benefits, to boot.
4 Ways MSP Services Helps Achieve Value-Based Healthcare
1. Improving your access to top-quality clinical staff. For many organizations that employ clinical staff, turnover is fairly high. On top of that, ensuring that your facility is fully staffed at all times usually means relying on temporary healthcare professionals during busier times of the year like flu season or the over the holidays.
When you partner with an MSP, you’re putting in place a strategic staffing plan to help ensure you always have the proper amount of staff on hand, all year around. Even better, you can be confident that you’re always getting the best possible candidates available — not just in your area, but across the U.S.
Here at CareerStaff, for example, we offer a nationwide network of staffing offices. If the right candidates are hard to find in your area, we can source them from another state. Even better, each is fully vetted and licensed, trained to understand your facility’s specific needs from day one. That kind of competency goes far toward ensuring that the care you offer is value-based in the best possible sense.
2. Improving operational efficiency. Managed services are designed to ensure that your facility is always fully staffed with highly skilled and motivated nurses and clinicians to keep running at top capacity, 365 days a year. But that’s not all: With a full suite of integrated administrative functions like billing, scheduling and vendor management, MSP services also help you improve your operational efficiency.
And that efficiency can transfer directly to your ability to deliver value-based healthcare. When you lower your obligation for administration, you increase your ability to focus on doing what you do best — delivering great patient care.
3. Improving the patient experience. Reducing the stress of your permanent staff, as well as the obligation of carrying out redundant tasks, isn’t just great for efficiency. It also helps ensure a more satisfying experience for the people you care for.
In fact, that increased focus on patient care is at the heart of value-based healthcare. According to a recent survey of healthcare consumers reported by Managed Healthcare Executive, most of the complaints patients have involve the “lack of meaningful relationships with providers and the failure to provide services that are easy to access and navigate.”
MSP lets you tackle these complaints head on. Increasing operational efficiency and consolidating a large share of operational tasks into a single line item helps make the patient experience simpler and easier to navigate. It also gives you the means to ensure that the people you care for are building lasting and satisfying relationships with the nurses, therapists, clinicians and pharmacists they interact with.
4. Improving your ability to improve. As defined by the CMS, value-based healthcare is a constantly evolving concept. Reimbursement guidelines are tweaked each year. The extent to which certain services are covered changes constantly, too, as the recent, controversial updates to PT coverage in skilled nursing facilities has made painfully clear.
That means that facilities must constantly improve their ability to achieve value-based healthcare. MSP services help accomplish this by offering sophisticated reporting capabilities that track data in real time. This provides the info needed to meet any specific goals. And, perhaps more importantly, it helps show precisely what is and isn’t working, so facility managers can make improvements on a regular basis.
Looking to Achieve Value-Based Healthcare? We Can Help!
This is just the tip of the iceberg. Managed services can also help your facility achieve other specific goals, whether it’s staying competitive in a crowded market or staying efficient under a tight budget. If you’re interested in learning the details, we’re standing by to fill you in: Contact us here to schedule a complimentary consultation with a CareerStaff specialist.